SAP CRM

“What we offer for SAP CRM”

/n Spro provides deep expertise in the following areas:

Marketing

  • Segmentation and list management
  • Campaign management
  • Accounts and Contact management
  • Activity management
  • Groupware integration
  • Trade promotion management
  • Lead management
  • Marketing analytics

Sales

  • Territory management
  • Accounts and Contact management
  • Activity management
  • Groupware integration
  • Opportunity management
  • Product configuration and pricing
  • Sales analytics

Interaction center

  • Marketing
  • Sales
  • Customer service
  • Interaction center operations and administration
  • Multichannel communication
  • Interaction center analytics
  • Knowledge management

SAP CRM Analytics

  • Business Intelligence
  • Business Objects
  • CRM interactive reporting

/n Spro also provides CRM expertise in the following Industry verticals:

  • Pharmaceuticals
  • Automotive
  • Public sector

SAP CRM Rapid Deployment Solution

The CRM rapid-deployment solution combines SAP Software (licenses), SAP Predefined services, pre-configured content, and enablement content offered as optional package elements. 

The /N SPRO CRM experts use proven best practices to implement the SAP CRM rapid-deployment solution for a fixed price. /N SPRO consulting services can quickly implement and deploy SAP CRM across multiple sales channels with full integration to your SAP ERP and legacy applications.